Home Products For support around thermostats and other home products. I wont buy any honeywell garbage again. if it works it works but once things are getting a problem you are really deep in the mud. Support sucks if at all support. A guy called David took the call. These use cases, approaches and end results from real customers include 94 testimonials & reviews, 89 case studies, success stories, reviews, user stories & customer stories, and 15 customer videos & reviews. This is the employer's chance to tell you why you should work for them. Left me on hold for more than 45 minutes before I finally hung up. Select Your Cookie Preferences. Need to find another company.If you are hoping to find a company that supports their products and loyal customers, keep looking. Bought a honeywell smart thermostat. I bought a open box water leak detector from amazon, was trying to set it up but the app told me it’s registered to another user and need to contact support. Horrible horrible horrible company!!! Share. There was no hassle or unreasonable requests from Customer Service. A free inside look at company reviews and salaries posted anonymously by employees. I don't know how they are still in business. If parts fail that are no longer sold by them you are confounded to second hand market.STAY AWAY is my advice. Stupid process and useless support. New Customer Set-Up U.S. They were prompt, giving email updates and follow through shipping. Thank you, Happy Customer in KY. Glassdoor gives you an inside look at what it's like to work at Honeywell, including salaries, reviews, office photos, and more. Read helpful reviews from our customers. Kept going back to the same process process process. Dishonest and unreliable HR. Recently, the Dehumidifier stopped working. Maybe this warranty company could be seen to bring down the entire group of companies it has conned into managing their warranties? Report. Find helpful customer reviews and review ratings for Honeywell True HEPA Replacement Filter at Amazon.com. I asked if I was a homeowner looking for this advise what would he say. Working from home so no problem. A very controlling and micromanagement style filled environment. Honeywell was first mentioned on PissedConsumer on Dec 20, 2007 and since then this brand received 180 reviews.. Honeywell ranks 470 of 1769 in Appliances and Electronics category. Bye bye Honeywell. Never would I recommend this product. Despicable, My family bought a portable Honeywell Dehumidifier 70 pint for use in the basement of our lake house in 2015. There seems to be no way to activate a warranty claim. I wont buy any honeywell garbage again. I finally said to heck with it & bought another brand thermostat & can honestly say I will NEVER own an Honeywell product. The information provided is from their perspective. Bought a Programmable thermostat by honeywell.The face plate broke off while installing.Now only blowing air. I basically just needed to be told how to pair/bind the controller to the relay. It was useless. I asked to speak to his manager and he refused. I hope we never had chosen this Honeywell thermostat TH8320WF product. What is the point of reaching out for help?! I hope we never had chosen this Honeywell thermostat TH8320WF product. Honeywell Resideo Customer Care DO NOT CARE. Nov 23, 2020, I placed a call to Honeywell's Customer Care and was on hold for 2.5 hours and then my call was disconnected by Honeywell. I asked to speak to his manager and he refused. Read honest and unbiased product reviews from our users. My rating for this company is 0 star. We called Customer Service and submitted our complaint and purchase documentation. No value to them for customer loyalty. Got an dlink water leak detector instead for cheaper. Customer Business Manager (Former Employee) - Johannesburg North, Gauteng - 14 June 2018. I tried online - obviously it's not Honeywell themselves - something called 'Helen of Troy!' Totally frustrating with this kind of in-name-only customer service. unilateral decisions from amanagement at times. Need to find another company.If you are hoping to find a company that supports their products and loyal customers, keep looking. 5.0 out of 5 stars Perfect as a simple thermostat / thermometer. I would rate Honeywell a zero if possible. © 2021 Trustpilot A/S. Support sucks if at all support. Had a Honeywell system for our W-installation installed some years ago. "Easy to use"Quite the opposite.Makes sense, made in the usa. Reviews by Job Title. I begin to suspect if Honeywell's Customer Care is staffed at all. David refused to tell me how to do it and kept telling me that I should be trained. Not a cheap one either. Never buy a product from them! If parts fail that are no longer sold by them you are confounded to second hand market.STAY AWAY is my advice. Only had this because it came with the new house. There is a cheap feel to all of the components and I would be amazed if the system lasts. Read honest and unbiased product reviews from our users. I do not and will not recommend this brand to anyone. Simple issue relating to the water heather not working properly and a possible warranty issue. Each time cut off when the issue became to difficult. The after sales customers services at Honeywell/Resideo are nothing but downright liars. Of course, Helen was responsible for bringing down the whole city/empire. He is a valuable asset to your customer service. They constantly gave me alot of lies and they do not accept their warranty. Honeywell has replaced our unit with a new 70 pint unit. Great idea. Stupid process and useless support. If I call again, I will need to wait in line again possibly for another 2 hours and will get disconnected again. I have been holding since 3pm. I do not and will not recommend this brand to anyone. Great technical help I called technical help because our central heating wasn't working properly. Nov 23, 2020, I placed a call to Honeywell's Customer Care and was on hold for 2.5 hours and then my call was disconnected by Honeywell. Read honest and unbiased product reviews from our users. Select Your Cookie Preferences. My family is more than pleased and highly recommend doing business with the Honeywell Store. Have been a loyal customer with these guys for over 40 years. This is the employer's chance to tell you why you should work for them. After being on hold for an hour and 45 mins Honeywell disconnected the call...unbelievable. If I call again, I will need to wait in line again possibly for another 2 hours and will get disconnected again. Maybe this warranty company could be seen to bring down the entire group of companies it has conned into managing their warranties? Waste of our lives... Marco was extremely helpful and knowledgeable. Under the leadership of … Supplier Diversity. Awkward calls at times. Had a Honeywell system for our W-installation installed some years ago. Reviews by Job Title. two hours no answer.... what a bad company. I don't know how they are still in business. Find helpful customer reviews and review ratings for Honeywell CMT907A1041 7-Day Programmable Hard Wired Room Stat at Amazon.com. I said just because a process is made doesn’t mean it can’t be changed and it’s not always perfect. I will never buy another Honeywell product again. Waste of our lives... Marco was extremely helpful and knowledgeable. Categories My Reviews My Settings Install App Help ... Read 1 more review about Honeywell Biscuit Co. Only the latest review will count in the company's TrustScore Lin 8 reviews. Unrealistic expectations. Verified Purchase. There is a cheap feel to all of the components and I would be amazed if the system lasts. I bought a ac unit from them. Easy to read, accurate to half a degree, no complicated programming to worry about (that is done on the separate programmer next … I asked to speak with someone else and he refused. Of course, Helen was responsible for bringing down the whole city/empire. Honeywell ranks 470 of 1769 in Appliances and Electronics category. I asked is it the same for a thermostat and they said no, a thermostat can be released right away.I said that’s really stupid how they categorize their devices. I really regret installing this for my customer as after only two weeks I'm back re binding the boiler relay because it mysteriously unpaired leaving the family in the cold. Read honest and unbiased product reviews from our users. Nice. 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